MSDO 2016
National Conference

St. John's, Newfoundland and Labrador
09/26 — 09/28/2016

2016-09-26 18:00:00


St. John's Harbour Photo


MSDO is pleased to announce that the 2016 National Conference will be held in St. John�s, a city on Newfoundland island off Canada�s Atlantic coast and the capital city for the province of Newfoundland and Labrador.

Newfoundland and Labrador is known for its friendly people. Real and genuine, warm and welcoming, fun-loving and funny to the core, the people here are also known for their natural creativity, unique language, and knack for storytelling. Perhaps that's why, according to Macleans magazine, Newfoundland and Labrador has one of the Top 10 Friendliest Cultures in the World!

St. John's, is the perfect combination of big-city luxury and small-town charm. As the oldest and most easterly city in North America, this is where heritage lives. Melded with culture, history, and personality, St. John's has survived two World Wars, five centuries, countless hardships and triumphs. It's become a rare, old city full of character, experience and charisma, with a contemporary, sophisticated edge.

Wander down the narrow, criss-crossing streets carved by horse and carriage over 100 years ago. Pass the colourful jellybean row houses wedged together in every space lining the sides of steep hills and hidden alleyways. Once you've meandered down to the working harbour of the waterfront, look towards the Narrows and imagine a time when the waters were brimming full with fishing schooners.

The wonderful thing about St. John�s is that it has all the amenities of a city, but you only need to travel minutes to behold the stunning beauty of nature.

In addition to the gorgeous view, some of the best dining and nightlife in Canada can be found just walking distance from the conference. Don�t miss the infamous George Street, which has the most bars and pubs per square foot in all of North America!

Here in St. John's, courteous and lively people will treat you as friends � willing to send you in the right direction, help you on your way, or even take you there. Always happy to tell a tale, no matter how tall, just to make you smile. Certainly, this city is like no other.

We look forward to welcoming you to beautiful St. John�s, NL!

Visit or for all you need to know about enjoying your time in our beautiful province.

Janine Halliday, City of St. John�s
2016 Conference Host

Banner, Proud to be the Host of the 2016 MSDO National Conference, City of St. John's, Newfoundland and Labrador
Shopping in St. John's


  • Monday, September 26:

    Conference Registration
    Plenary Session
    Learning Events: Open House at Access St John�s Centre and Tour of Johnson GEO Centre and Signal Hill
    Welcome Reception (evening)
  • Tuesday, September 27:

    City of St John�s Reception at The Plantation, Quidi Vidi Village and Conference Networking
    Dinner at Mallard Cottage, Quidi Vidi Village (evening)
  • Wednesday, September 28:

    Learning Event: Cape Spear Lighthouse National Historic Site of Canada (optional)
    Networking Dinner, Chafe�s Landing Petty Harbour (optional, evening)
  • Thursday, September 29 - Friday, September 30:

    Optional ICCS Course Offerings
    For more information for Optional ICCS Course Offerings, click the ICCS link in the main menu.


Our Sponsors

Champion Sponsor

Microsoft: Proud Sponsor of the 2016 National Conference Verint: Proud sponsor of the 2016 National Conference

Supporter Sponsor

Municipal Service Delivery Officials St. John's: Proud Host of the 2016 National Conference atFocus: Proud Host of the 2016 National Conference